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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Trouble
Mistake
Everybody
Jobs
Doe
Assume
May
Assuming
Whole
Management
Right
System
More quotes by W. Edwards Deming
People need to know what their jobs are.
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Just because you can measure everything doesn't mean that you should.
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People are entitled to joy in work.
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Quality begins with the intent, which is fixed by management.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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You do not install quality you begin to work at it.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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You can expect what you inspect.
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Monetary rewards are not a substitute for intrinsic motivation.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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In God we trust all others bring data.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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It is not necessary to change. Survival is not mandatory.
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The greatest losses are unknown and unknowable.
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A system must be managed. It will not manage itself.
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All anyone asks for is a chance to work with pride.
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When we cooperate, everybody wins.
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We must understand variation.
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Many people in management are being paid to produce waste.
W. Edwards Deming
