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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Everybody
Jobs
Doe
Assume
May
Assuming
Whole
Management
Right
System
Trouble
Mistake
More quotes by W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Retroactive management emphasizes the bottom line.
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You can not achieve an aim unless you have a method.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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Innovation comes from people who take joy in their work.
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Does experience help? NO! Not if we are doing the wrong things.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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Defects are not free. Somebody makes them, and gets paid for making them.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
