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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Trouble
Mistake
Everybody
Jobs
Doe
Assume
May
Assuming
Whole
Management
Right
System
More quotes by W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
You can not achieve an aim unless you have a method.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming