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A system must be managed. It will not manage itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Must
Managed
Manage
System
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There is no substitute for knowledge.
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The questions are more important than the answers.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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A man who knows not his limitations is of no use to anyone.
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If someone can make a contribution to the company he feels important.
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We know what we told him, but we don't know what he heard.
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The most important things cannot be measured.
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Hold everybody accountable? Ridiculous!
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In God we trust all others bring data.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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