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A system can not understand itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Understand
System
More quotes by W. Edwards Deming
Nobody should try to use data unless he has collected data.
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Put a good person in a bad system and the bad system wins, no contest.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Management's job is to optimize the whole system.
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Knowledge is the key.
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You should not ask questions without knowledge.
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You do not find knowledge in a dictionary, only information.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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We want best efforts guided by theory.
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When a worker has reached a stable state, further training will not help him.
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Many people in management are being paid to produce waste.
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People are entitled to joy in work.
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A leader's job is to help his people.
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We are here to make another world.
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A leader knows who is outside of the system and needs special help.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Management is prediction.
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Does experience help? NO! Not if we are doing the wrong things.
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