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A system can not understand itself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
System
Understand
More quotes by W. Edwards Deming
Without theory there is nothing to modify or learn.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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If you destroy the people of a company, you do not have much left.
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You cannot inspect quality into the product it is already there.
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The individual has been crushed by our style of management today.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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We know what we told him, but we don't know what he heard.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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People need to know how their job contributes.
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Without theory we can only copy.
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You should not ask questions without knowledge.
W. Edwards Deming
We want best efforts guided by theory.
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Meeting specifications is not enough.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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Retroactive management emphasizes the bottom line.
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Absence of defects does not necessarily build business... Something more is required.
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You must have a supplier relationship of constant improvement.
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Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming