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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Improvement
Work
Aim
Accomplish
System
Together
Interdependent
Without
Components
Must
Network
Trying
More quotes by W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Nothing happens without personal transformation.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Management does not know what a system is.
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A system must be managed. It will not manage itself.
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Don't expect smart people to listen to you without proof.
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We know what we told him, but we don't know what he heard.
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Survival is optional. No one has to change.
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Competition should not be for a share of the market-but to expand the market.
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Management's job is to know which systems are stable and which are not.
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We should work on our process, not the outcome of our processes.
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Quality starts in the boardroom.
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To optimize the whole, we must sub-optimize the parts
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You can only elevate individual performance by elevating that of the entire system.
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Whenever there is fear, you will get wrong figures.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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A goal without a method is nonsense.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming