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There must be consistency in direction.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Direction
Must
Consistency
Management
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The aim should be to work on the method of management.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Put a good person in a bad system and the bad system wins, no contest.
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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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Whenever there is fear, you will get wrong figures.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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In God we trust all others bring data.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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Knowledge needs to be a verb.
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Management's job is to optimize the whole system.
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You can not plan to make a discovery. You do not plan innovation.
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The job can't be finished only improved to please the customer.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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