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There must be consistency in direction.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Consistency
Management
Direction
Must
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Quality is pride of workmanship.
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Plants don't close from poor workmanship, but from poor management.
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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When people try to do what they can not do, they wish to give up.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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Quality comes not from inspection, but from improvement of the production process.
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To optimize the whole, we must sub-optimize the parts
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