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Without theory, there are no questions.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Questions
Theory
Without
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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You cannot inspect quality into the product it is already there.
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The questions are more important than the answers.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Knowledge is the key.
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We should be guided by theory, not by numbers.
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The most important things cannot be measured.
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I am not reporting things about people. I am reporting things about practices.
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When a system is stable, telling the worker about mistakes is only tampering.
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Hard work and best efforts will not by themselves dig us out of the pit.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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We are here to make another world.
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Quality begins with the intent, which is fixed by management.
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...the most important things we need to manage can't be measured.
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Improve quality, you automatically improve productivity.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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There must be consistency in direction.
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It would be a mistake to export western management to a friendly country.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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