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Without theory, there are no questions.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Without
Questions
Theory
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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Shrink, shrink variation, to reduce the loss.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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A leader's job is to help his people.
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To copy is to invite disaster.
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You can not plan to make a discovery. You do not plan innovation.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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He that would run his company on visible figures alone will in time have neither company nor figures.
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Managing by results only makes things worse.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Without theory there is nothing to modify or learn.
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The transformation will come from leadership.
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The most important things cannot be measured.
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Hold everybody accountable? Ridiculous!
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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A rule should suit the purpose.
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You have to manage a system. The system doesn't manage itself.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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If you do not know how to ask the right question, you discover nothing.
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