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Without theory, there are no questions.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Theory
Without
Questions
More quotes by W. Edwards Deming
You can not achieve an aim unless you have a method.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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Manage the cause, not the result.
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A leader must have knowledge. A leader must be able to teach.
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Judging people does not help them.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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Whenever there is fear, you will get wrong figures.
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Lack of knowledge - that is the problem.
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Management by results is confusing special causes with common causes.
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There must be consistency in direction.
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Retroactive management emphasizes the bottom line.
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A man who knows not his limitations is of no use to anyone.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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You cannot inspect quality into the product it is already there.
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You do not install quality you begin to work at it.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
