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Lack of knowledge - that is the problem.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Problem
Management
Lack
Knowledge
More quotes by W. Edwards Deming
Management does not know what a system is.
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Innovation comes from the producer - not from the customer.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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You can not plan to make a discovery. You do not plan innovation.
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A system can not understand itself.
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...the most important things we need to manage can't be measured.
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It does not happen all at once. There is no instant pudding.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
The transformation will come from leadership.
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Many people in management are being paid to produce waste.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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The questions are more important than the answers.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Monetary rewards are not a substitute for intrinsic motivation.
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Uncontrolled variation is the enemy of quality.
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Divide responsibility and nobody is responsible.
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Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
