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Lack of knowledge - that is the problem.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Lack
Knowledge
Problem
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It only takes a little innovation.
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Knowledge is the key.
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We are here to learn, to make a difference and to have fun.
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Quality is everyone's responsibility.
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The worker is not the problem. The problem is at the top! Management!
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Judging people does not help them.
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You should not ask questions without knowledge.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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If you do not know how to ask the right question, you discover nothing.
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Management by results - like driving a car by looking in rear view mirror.
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Managing by results only makes things worse.
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The questions are more important than the answers.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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You can expect what you inspect.
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Don't expect smart people to listen to you without proof.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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