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Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Information
Knowledge
Two
Confuse
More quotes by W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
The problem is that most courses teach what is wrong.
W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
If you destroy the people of a company, you do not have much left.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
