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Many people in management are being paid to produce waste.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Waste
Paid
Produce
Many
People
Management
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People learn in different ways: reading, listening, pictures, watching.
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The questions are more important than the answers.
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You can not plan to make a discovery. You do not plan innovation.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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Does experience help? NO! Not if we are doing the wrong things.
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All anyone asks for is a chance to work with pride.
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We must satisfy our customers.
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You can not hear what you do not understand.
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We are here to learn, to make a difference and to have fun.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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You do not find knowledge in a dictionary, only information.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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The process is not just the sum of its parts.
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Any two people have different ideas of what is important.
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A goal without a method is nonsense.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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The individual has been crushed by our style of management today.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Management's job is to optimize the whole system.
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