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Many people in management are being paid to produce waste.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Many
People
Management
Waste
Paid
Produce
More quotes by W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
A leader is a coach, not a judge.
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
