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Survival is optional. No one has to change.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Improvement
Survival
Change
Optional
More quotes by W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
There is very little evidence that we give a hoot about profit.
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
