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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Leadership
Understand
Must
Work
People
Manage
Responsible
Lead
More quotes by W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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We know what we told him, but we don't know what he heard.
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Quality is everyone's responsibility.
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When a worker has reached a stable state, further training will not help him.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
A bad system will beat a good person every time.
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The transformation will come from leadership.
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All anyone asks for is a chance to work with pride.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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We should be guided by theory, not by numbers.
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To copy is to invite disaster.
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Nobody should try to use data unless he has collected data.
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We are here for an education.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Change the rule and you will get a new number.
W. Edwards Deming
