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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Failure
Greatest
Frustrations
Ability
Contributions
Learn
Eager
Use
Abilities
Make
Frustration
People
Contribution
Waste
More quotes by W. Edwards Deming
Quality is everyone's responsibility.
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You can not define being exactly on time.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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You have to manage a system. The system doesn't manage itself.
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A leader must have knowledge. A leader must be able to teach.
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The emphasis should be on why we do a job.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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Don't expect smart people to listen to you without proof.
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Experience by itself teaches nothing.
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You cannot inspect quality into the product it is already there.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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A rule should suit the purpose.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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We should be guided by theory, not by numbers.
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Innovation comes from people who take joy in their work.
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Any two people have different ideas of what is important.
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We should work on our process, not the outcome of our processes.
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You do not find knowledge in a dictionary, only information.
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People learn in different ways: reading, listening, pictures, watching.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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