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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Failure
Greatest
Frustrations
Ability
Contributions
Learn
Eager
Use
Abilities
Make
Frustration
People
Contribution
Waste
More quotes by W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
Zero defects is a super highway going down the tube.
W. Edwards Deming
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
There is very little evidence that we give a hoot about profit.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
