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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Ability
Contributions
Learn
Eager
Use
Abilities
Make
Frustration
People
Contribution
Waste
Failure
Greatest
Frustrations
More quotes by W. Edwards Deming
Survival is optional. No one has to change.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Change the rule and you will get a new number.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
We are here for an education.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
