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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Greatest
Frustrations
Ability
Contributions
Learn
Eager
Use
Abilities
Make
Frustration
People
Contribution
Waste
Failure
More quotes by W. Edwards Deming
It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
We are here to make another world.
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If you destroy the people of a company, you do not have much left.
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No requirement of industry is so much neglected as operational definitions.
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The transformation will come from leadership.
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If someone can make a contribution to the company he feels important.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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You must have a supplier relationship of constant improvement.
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Monetary rewards are not a substitute for intrinsic motivation.
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Mere allocation of huge sums of money for quality will not bring quality.
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Quality begins with the intent, which is fixed by management.
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A system can not understand itself.
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There is no knowledge without theory.
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It's management's job to know.
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Retroactive management emphasizes the bottom line.
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There is no substitute for knowledge.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Quality starts in the boardroom.
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Competition should not be for a share of the market-but to expand the market.
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A rational prediction has an explanation based on theory.
W. Edwards Deming