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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Failure
Greatest
Frustrations
Ability
Contributions
Learn
Eager
Use
Abilities
Make
Frustration
People
Contribution
Waste
More quotes by W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
Zero defects is a super highway going down the tube.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
We want best efforts guided by theory.
W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming