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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Myth
Suppose
Manage
Measure
Wrong
Costly
More quotes by W. Edwards Deming
There is very little evidence that we give a hoot about profit.
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Retroactive management emphasizes the bottom line.
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We should work on our process, not the outcome of our processes.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Everyone is a customer for somebody, or a supplier to somebody.
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Just because you can measure everything doesn't mean that you should.
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If someone can make a contribution to the company he feels important.
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When people try to do what they can not do, they wish to give up.
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Knowledge is the key.
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The process is not just the sum of its parts.
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Plants don't close from poor workmanship, but from poor management.
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Uncontrolled variation is the enemy of quality.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Quality comes not from inspection, but from improvement of the production process.
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Quality is everyone's responsibility.
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All anyone asks for is a chance to work with pride.
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You can not achieve an aim unless you have a method.
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Competition should not be for a share of the market-but to expand the market.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming