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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Suppose
Manage
Measure
Wrong
Costly
Myth
More quotes by W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
Survival is optional. No one has to change.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
