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Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Hard
Work
Pits
Efforts
Effort
More quotes by W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Without theory, there are no questions.
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You can not plan to make a discovery. You do not plan innovation.
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People work in the system. Management creates the system
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
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Uncontrolled variation is the enemy of quality.
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Meeting specifications is not enough.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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If you destroy the people of a company, you do not have much left.
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The worker is not the problem. The problem is at the top! Management!
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When people try to do what they can not do, they wish to give up.
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All anyone asks for is a chance to work with pride.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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Hold everybody accountable? Ridiculous!
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Profit in business comes from repeat customers
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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No requirement of industry is so much neglected as operational definitions.
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Quality begins with the intent, which is fixed by management.
W. Edwards Deming