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Hard work and best efforts will not by themselves dig us out of the pit.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Hard
Work
Pits
Efforts
Effort
More quotes by W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
People need to know how their job contributes.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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...the most important things we need to manage can't be measured.
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The most important measures are both unknown and unknowable.
W. Edwards Deming
Management is prediction.
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Any manager can do well in an expanding market.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
A system can not understand itself.
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Nothing happens without personal transformation.
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If someone can make a contribution to the company he feels important.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
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It's management's job to know.
W. Edwards Deming