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The most important things cannot be measured.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Things
Measured
Inspirational
Cannot
Important
More quotes by W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
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You do not install quality you begin to work at it.
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A man who knows not his limitations is of no use to anyone.
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Just because you can measure everything doesn't mean that you should.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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The aim should be to work on the method of management.
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Nothing happens without personal transformation.
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We want best efforts guided by theory.
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You can not achieve an aim unless you have a method.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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You cannot inspect quality into the product it is already there.
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Uncontrolled variation is the enemy of quality.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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You can not plan to make a discovery. You do not plan innovation.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Divide responsibility and nobody is responsible.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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Any manager can do well in an expanding market.
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When we cooperate, everybody wins.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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