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The most important things cannot be measured.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Inspirational
Cannot
Important
Things
Measured
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Just because you can measure everything doesn't mean that you should.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Quality comes not from inspection, but from improvement of the production process.
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When a system is stable, telling the worker about mistakes is only tampering.
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