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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Term
Disappointment
Long
Transformation
People
Management
Commitment
Timid
Expect
Seeks
Learning
Doomed
Philosophy
Required
Results
Quick
More quotes by W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
Quality is everyone's responsibility.
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Innovation comes from the producer - not from the customer.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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If someone can make a contribution to the company he feels important.
W. Edwards Deming
You can not hear what you do not understand.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Many people in management are being paid to produce waste.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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A leader's job is to help his people.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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Absence of defects does not necessarily build business... Something more is required.
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The process is not just the sum of its parts.
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We are here to learn, to make a difference and to have fun.
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Does experience help? NO! Not if we are doing the wrong things.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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A bad system will beat a good person every time.
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming