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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
People
Commitment
Timid
Expect
Seeks
Learning
Doomed
Philosophy
Required
Results
Quick
Disappointment
Term
Transformation
Long
More quotes by W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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Quality starts in the boardroom.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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People work in the system. Management creates the system
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Any two people have different ideas of what is important.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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You can only elevate individual performance by elevating that of the entire system.
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Nobody should try to use data unless he has collected data.
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When a system is stable, telling the worker about mistakes is only tampering.
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Management is prediction.
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A rational prediction has an explanation based on theory.
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We want best efforts guided by theory.
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There is no substitute for knowledge.
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You do not find knowledge in a dictionary, only information.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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The most important figures for management of any organization are unknown and unknowable.
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Without theory, there are no questions.
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The process is not just the sum of its parts.
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The greatest losses are unknown and unknowable.
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You cannot inspect quality into the product it is already there.
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