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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Useful
Basis
Provide
Bases
Thus
Function
Statistician
Action
Predictions
Make
Statistics
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Management does not know what a system is.
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Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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The customer is the most important part of the production line.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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Absence of defects does not necessarily build business... Something more is required.
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We are here to learn, to make a difference and to have fun.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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Nothing happens without personal transformation.
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Let us ask our suppliers to come and help us to solve our problems.
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Knowledge is the key.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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