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Nothing happens without personal transformation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Happens
Without
Nothing
Coaching
Transformation
Personal
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A rule should suit the purpose.
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It is not necessary to change. Survival is not mandatory.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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The transformation will come from leadership.
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You should not ask questions without knowledge.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Any manager can do well in an expanding market.
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You do not find knowledge in a dictionary, only information.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Lack of knowledge - that is the problem.
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We know what we told him, but we don't know what he heard.
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We must satisfy our customers.
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Don't expect smart people to listen to you without proof.
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You must have a supplier relationship of constant improvement.
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Let us ask our suppliers to come and help us to solve our problems.
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Many people in management are being paid to produce waste.
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