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Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Everything
Mean
Measure
Doesn
More quotes by W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
A system can not understand itself.
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All anyone asks for is a chance to work with pride.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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People work in the system. Management creates the system
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Let us ask our suppliers to come and help us to solve our problems.
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People need to know how their job contributes.
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
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You do not install knowledge.
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Knowledge needs to be a verb.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
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He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
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Everyone is a customer for somebody, or a supplier to somebody.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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The individual has been crushed by our style of management today.
W. Edwards Deming