Quote

The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Leader
Priorities
Responsibility
Develop
Moral
Valuable
Every
Organization
Solemn
People
Members
Priority
Creativity
Maximum
Leadership
Initiative
Highest
Currency

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Quality is pride of workmanship.
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Competition should not be for a share of the market-but to expand the market.
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You do not install knowledge.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Nobody goes to work to do a bad job.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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You must have a supplier relationship of constant improvement.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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Judging people does not help them.
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A rational prediction has an explanation based on theory.
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Management does not know what a system is.
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The customer is the most important part of the production line.
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Management is prediction.
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The most important figures for management of any organization are unknown and unknowable.
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