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You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Process
Elevating
Elevate
Performance
Performances
Entire
System
Individual
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Without questions, there is no learning.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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Each system is perfectly designed to give you exactly what you are getting today.
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It's not enough to do your best you must know what to do & then do your best.
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A leader must have knowledge. A leader must be able to teach.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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Profit in business comes from repeat customers
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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We should be guided by theory, not by numbers.
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Nothing happens without personal transformation.
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You can not achieve an aim unless you have a method.
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A system must be managed. It will not manage itself.
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Just because you can measure everything doesn't mean that you should.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Transformation is not automatic. It must be learned it must be led.
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You should not ask questions without knowledge.
W. Edwards Deming