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You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Entire
System
Individual
Process
Elevating
Elevate
Performance
Performances
More quotes by W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
