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You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Elevating
Elevate
Performance
Performances
Entire
System
Individual
Process
More quotes by W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
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Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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We are here for an education.
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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The emphasis should be on why we do a job.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
The problem is that most courses teach what is wrong.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming