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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wrong
Management
Fires
Best
Profound
Rank
People
Missing
Stamps
Pay
Defects
Fire
Ingredients
Automate
Effort
Zero
Install
Quality
Efforts
Ingredient
Knowledge
Merit
Stamp
More quotes by W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
You can not achieve an aim unless you have a method.
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Each system is perfectly designed to give you exactly what you are getting today.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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People need to know what their jobs are.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Manage the cause, not the result.
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Nobody goes to work to do a bad job.
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It would be a mistake to export western management to a friendly country.
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There is no knowledge without theory.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Managing by results only makes things worse.
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Management is prediction.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Without theory we can only copy.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
