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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wrong
Management
Fires
Best
Profound
Rank
People
Missing
Stamps
Pay
Defects
Fire
Ingredients
Automate
Effort
Zero
Install
Quality
Efforts
Ingredient
Knowledge
Merit
Stamp
More quotes by W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
We want best efforts guided by theory.
W. Edwards Deming
A leader is a coach, not a judge.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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Management is prediction.
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It does not happen all at once. There is no instant pudding.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Improve quality, you automatically improve productivity.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
