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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Profound
Rank
People
Missing
Stamps
Pay
Defects
Fire
Ingredients
Automate
Effort
Zero
Install
Quality
Efforts
Ingredient
Knowledge
Merit
Stamp
Wrong
Management
Fires
More quotes by W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
