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The job can't be finished only improved to please the customer.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Finished
Please
Quality
Jobs
Improved
Customer
Customers
More quotes by W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
There is no substitute for knowledge.
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You do not install quality you begin to work at it.
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When people try to do what they can not do, they wish to give up.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
Without questions, there is no learning.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming