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Quality is everyone's responsibility.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Responsibility
Quality
Everyone
Business
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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We are here for an education.
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You do not install quality you begin to work at it.
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You can not hear what you do not understand.
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Each system is perfectly designed to give you exactly what you are getting today.
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Quality is pride of workmanship.
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It would be a mistake to export western management to a friendly country.
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When people try to do what they can not do, they wish to give up.
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You have to manage a system. The system doesn't manage itself.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Any two people have different ideas of what is important.
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You can not define being exactly on time.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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