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Quality is everyone's responsibility.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Responsibility
Quality
Everyone
Business
More quotes by W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming