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Quality is everyone's responsibility.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Everyone
Business
Responsibility
More quotes by W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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You have to manage a system. The system doesn't manage itself.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
Many people in management are being paid to produce waste.
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You must have a supplier relationship of constant improvement.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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It's management's job to know.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Innovation comes from the producer - not from the customer.
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People are entitled to joy in work.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming