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People work in the system. Management creates the system
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Creates
Economics
Management
System
Business
Work
More quotes by W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming