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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Basis
Provide
Bases
Ultimate
Decision
Recommendation
Purpose
Recommendations
Action
Collecting
Data
More quotes by W. Edwards Deming
Profit in business comes from repeat customers
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You do not install knowledge.
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When people try to do what they can not do, they wish to give up.
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We know what we told him, but we don't know what he heard.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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To copy is to invite disaster.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Innovation comes from the producer - not from the customer.
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We should be guided by theory, not by numbers.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
