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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Action
Collecting
Data
Basis
Provide
Bases
Ultimate
Decision
Recommendation
Purpose
Recommendations
More quotes by W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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Quality is everyone's responsibility.
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The emphasis should be on why we do a job.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
We must satisfy our customers.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Defects are not free. Somebody makes them, and gets paid for making them.
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Innovation comes from the producer - not from the customer.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
