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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Discovery
Albert
Asked
Relativity
Theory
Einstein
Events
Figuring
Single
Replied
Problem
Helpful
Think
Event
Thinking
Developing
More quotes by W. Edwards Deming
A bad system will beat a good person every time.
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It does not happen all at once. There is no instant pudding.
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A leader's job is to help his people.
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A man who knows not his limitations is of no use to anyone.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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All models are wrong some models are useful.
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I am not reporting things about people. I am reporting things about practices.
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Nothing happens without personal transformation.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Quality is everyone's responsibility.
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Knowledge is the key.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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The process is not just the sum of its parts.
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If someone can make a contribution to the company he feels important.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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Eliminate numerical quotas, including Management by Objectives.
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You can not hear what you do not understand.
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