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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Thinking
Developing
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Albert
Asked
Relativity
Theory
Einstein
Events
Figuring
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Problem
Helpful
Think
Event
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Without theory, there are no questions.
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Meeting specifications is not enough.
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Manage the cause, not the result.
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People need to know what their jobs are.
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A leader must have knowledge. A leader must be able to teach.
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Plants don't close from poor workmanship, but from poor management.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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You do not install knowledge.
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We are here to make another world.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Confusing common causes with special causes will only make things worse.
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We are here to learn, to make a difference and to have fun.
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