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There is no substitute for knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Substitute
Substitutes
Knowledge
More quotes by W. Edwards Deming
...the most important things we need to manage can't be measured.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Innovation comes from the producer - not from the customer.
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When we cooperate, everybody wins.
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Whenever there is fear, you will get wrong figures.
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A system can not understand itself.
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The emphasis should be on why we do a job.
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Without theory we can only copy.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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A leader is a coach, not a judge.
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There is no knowledge without theory.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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We have to bring back the individual. Management has smothered the individual.
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People are entitled to joy in work.
W. Edwards Deming