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There is no substitute for knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Substitute
Substitutes
Knowledge
More quotes by W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
