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There is no substitute for knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Substitute
Substitutes
Knowledge
More quotes by W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
We are here for an education.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
