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Don't expect smart people to listen to you without proof.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Listen
Without
People
Proof
Expect
Smart
More quotes by W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
All models are wrong some models are useful.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming