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Don't expect smart people to listen to you without proof.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Smart
Listen
Without
People
Proof
Expect
More quotes by W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
Survival is optional. No one has to change.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming